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Customer Satisfaction Survey

Thank you for purchasing you Manta Test Systems product. So that we may better meet your needs, we ask that you take a moment to answer a few questions about your experience with our company.

1. Please rate your satisfaction with our Regional Manager or Sales Representative in the following areas: (If applicable)
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Product Knowledge
Understanding your needs
Helpfulness
Professionalism
           
2. Have you ever requested or attempted to request support from Manta Test System's support group?
  Yes No  
           
3. If yes, pleasse rate your satisfaction with the support you received:
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Availability of a support representative
Representative's knowledge
Representative's attitude
Ability to solve your problem
           
4. When deciding to purchase the product, how important were each of the following?
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Functionality
Ease-of-use
Support
Price
           
5. How would you rate your satisfaction with your Manta Test Systems' product in the following areas?
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Functionality
Ease-of-use
Support
Price
Reliability
           
6. What specific suggestions do you have that will help us improve the product?
           
           
7. Overall, how satisfied are you with Manta Test Systems?
  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
 
           
8. What about Manta Test Systems most influenced your satisfaction level?
           
           
9. What about Manta Test Systems causes you to be dissatisfied?
           
     

Manta Test Systems
Canada & US 1-800-233-8031